Questions and answers from the Slimbook user community

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Excalibur and Docking 2GEN HUB

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sfanx

Hi,

I'm facing issues with the docking 2gen connected to my excalibur laptop.

First is that it's not charging when the usb-c charger is connected to the docking. From what I read, it's because the docking only delivers 85W and the laptop requires 100W. So the solution is to connect the charger to the laptop, not the docking, right?

Second, when the HDMI cable is connected to the docking and the laptop turns into sleep mode, the laptop's screen is illuminated. Black but illuminated. I've tried Arch and Ubuntu 25.10. Behavior is the same. Do you have any idea how to solve this?

My solution is to connect the HDMI cable directly to the laptop… But in the end, there is no more use of my docking 🫤

Regards,

François

Excalibur 16 AMD Ryzen 7 7840HS
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Antonio Jesús Clicktic
Best Answer

Hola,

Does the external display only fail when the laptop goes to sleep or does it sometimes work with the dock?

Saludos!

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