Questions and answers from the Slimbook user community

¡Bienvenido al foro de la comunidad!

Si tienes problemas de software, este es tu sitio. Construyamos entre todos un lugar mejor, proporcionando experiencias, información de uso y tips. Si tienes alguna pregunta, procura dar información detallada sobre tu sistema.

Si tienes problemas de hardware, tramita la GARANTÍA AQUÍ, ya que nuestros técnicos no suelen revisar el foro por estar trabajando en reparaciones.

Ocultar introducción Registro
0

Third-party chargers detected as "Unsupported USB-C Audio Adapter"

Avatar
Alucard712

With my Evo 14 I use third-party chargers in combination with smart charging activated via BIOS settings. For some reason Windows thinks that those chargers are some sort of audio device and tries to use them accordingly, thus running into trouble* 'cause chargers ain't no speakers :-/


I do not want to abandon smart charging or may third-party chargers, either. Any ideas?


* https://support.microsoft.com/en-us/windows/fix-usb-c-problems-in-windows-f4e0e529-74f5-cdae-3194-43743f30eed2#bkmk_unsupported_11

Evo 14 / Windows 11 Pro
Avatar
Discard
1 Answer
0
Avatar
Ousama
Best Answer

Dear Alucard,

we do encourage you to use the original charger or a similar one with these specs:

Included USB-C 100W charger  
Output: 20.0V - 5.0A  

In order to change the behaviour of your USB-C ports you can use Slimbook Center, this way you can avoid WIndows detecting your charger as an audio output:

https://cloud.slimbook.net/s/download?dir=/Laptops/Evo-14/Ryzen-8845HS/Drivers-Windows

Please make sure before running anything to have the drivers installed, you have to follow the specific order set by the numbers and reboot after each install.

My best regards.



Comment Share
Avatar
Discard